Note: The following only applies to Electro USA's main website (www.electrousa.com). The security of your personal information is very important to us. In an effort to protect your personal information, we use Secure Sockets Layer (SSL) technology with 256 bit encryption. If your browser supports SSL (most current browsers do), it will automatically encrypt the information you provide to us on the secure pages on our site, before sending it over the Internet.
Information collected is protected by the Secure Sockets Layer (SSL) protocol, which prevents any sensitive information from being compromised.
When you visit our site, we will ask your browser to place a "cookie" (a very small text file) on your computer. If your browser is configured to accept cookies, it will accept the cookie. We collect certain technical information from your computer. This information will allow us to enhance our site to our customer's preferences. This information is used only for the benefit of Electro USA and you, our customer.
How to access and/or correct Your Information:
You can access all the personally identifiable information that we collect online and maintain, by contacting your sales representative. We use this procedure to safeguard your information. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.
What information is collected:
When you choose to place an order with us, you are invited to log in so that we can identify who you are. Only your name and email address are stored on our web site, the rest of your personal information is stored in our internal order processing system and not accessible on the web.
Electro USA has chosen to use trusted industry leaders like Paypal and Amazon Checkout to perform the credit card processing. Your credit card information is not stored by our website. When you decide to place an order, you are asked to complete an order form. The order form only asks for the quantity that you would like to order. The rest of your information is on file and is not stored by our web site.
Our site may contain links to manufacturers, and other related sites for your benefit. Electro USA is not responsible for the privacy practices, security, or content of such web sites. If you click on one of these links, you will be redirected to their web site and in doing so you may provide information directly to them.
Electro USA maintains special relationships with a number of secure business partners. For your security or benefit, when you make a purchase, we may share information about you and the transaction with other companies for many reasons including verification, fraud prevention, credit card authorization, and shipping purposes.
Electro USA may share account or other information when we are required by law (e.g., in response to subpoenas, court orders, etc.) or to protect our interests or property. This may include sharing information with other companies, lawyers, credit bureaus, agents or government agencies in connection with issues related to fraud, credit or debt collection.
BBB On Line U.S./E.U. Safe Harbor Dispute Resolution Program:
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Use of Information:
We may use your information in a number of ways, including the following:
Mail & SPAM Issues:
Electro USA will never SPAM or send unsolicited materials based on information collected on our site.
If Security or privacy is still of concern to you or if you do not want to receive promotional email from Electro USA, please notify our Web Support Team at firstname.lastname@example.org. Note: Once you have submitted your request you should assume that it has been successfully received and your request is being processed. Please allow us a reasonable period from when the request was received to complete the removal.
Our transaction security, combined with our privacy guarantee, should satisfy your concerns regarding online ordering. Keep in mind however that you can always call your assigned sales representative and place your order by telephone.
If you have any questions regarding this privacy statement, the practices of this site, or your dealings with this web site, you can contact our Web Support Team at email@example.com.
California Privacy Rights:
If you are a California resident, you have the right to receive: (a) information identifying all third party companies to whom Electro USA may have disclosed, within the past year, personal information pertaining to you and your family for that company's direct marketing purposes; and (b) a description of the categories of personal information disclosed. To obtain this information, please e-mail your request to: firstname.lastname@example.org Please allow 30 days for a response.